Privacy Policy

Effective Date: 15/12/2025

Anora (“Company”, “we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, services, or platform (“Platform”).

By using Anora, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use the Platform:

  • Personal Identification Data: Name, age, contact details (email, phone), address.
  • Account Information: Username, password, booking history, payment records.
  • Health Information (Sensitive Personal Data): Pregnancy or postpartum history, medical conditions, fitness goals, emotional well-being indicators (only when voluntarily provided).
  • Payment Information: Processed through secure third-party payment gateways. We do not store credit/debit card details.
  • Technical Data: IP address, device type, browser, and usage statistics.

2. How We Use Your Information

We use the information collected for purposes including:

  • Providing consultations, workshops, and community services.
  • Connecting you with independent service providers.
  • Improving user experience and customizing content.
  • Processing payments and maintaining records.
  • Sending important updates, reminders, and service-related communications.
  • Ensuring compliance with applicable laws and safety requirements.

We do not sell, rent, or trade your personal information to third parties.

3. Sharing of Information

Your information may be shared only in these circumstances:

  • With Service Providers: Limited to information required for them to deliver consultations/workshops.
  • With Third-Party Partners: Such as payment gateways, scheduling platforms (Calendly, Google Meet, Razorpay), strictly for operational purposes.
  • Legal Compliance: When required by law, regulation, or court order.
  • Business Transfers: In case of a merger, acquisition, or restructuring, subject to confidentiality.

4. Data Security

  • We take reasonable steps to protect personal information shared with us and to handle it with care. Access to user data is limited to authorised team members and trusted service providers only as necessary to operate our services.
  • Our website and services rely on trusted third-party platforms (such as website hosting, scheduling, and communication tools) which may process data according to their own privacy and security practices.

5. Your Rights

As a user, you have the right to:

  • Access the information we hold about you.
  • Request correction of inaccurate or outdated data.
  • Withdraw consent or request deletion of your account and related data.
  • Opt out of promotional communications at any time.

To exercise these rights, please contact us at: contact@anoracare.in

6. Cookies & Tracking

  • Our Platform may use cookies and analytics tools to improve user experience.
  • You can disable cookies in your browser settings, though some features may not function optimally.

7. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, or resolve disputes. Health data will not be stored longer than required.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Effective Date” updated accordingly. Continued use of the Platform after updates constitutes acceptance.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: contact@anoracare.in